Please know that there is absolutely ZERO wiggle room in regards to these rules and policies. Please do not ask for any exceptions to be made to these rules and policies. These rules are for our safety as well as yours. Failure to read and follow these rules will result in you not being admitted to the studio and potentially being charged a cancelation fee.
We are 100% appointment only. All piercing services, downsizes, consultations, and installs ALL need to be booked online through our appointment system. If you arrive early for your appointment please stay outside of the building or in your car until it is time for your appointment. We will allow you into the studio only at the time of your appointment and once the appointment before yours has been completed and we have disinfected the studio.
You must wear a mask that covers your nose and mouth to enter the studio and you must keep the mask on during the entire visit. No mask, no entry. Please make sure you have a mask that fits well. We will not be performing piercings or jewelry changes on any part of the nose or mouth until further notice. (We are setting up video consultation appointments to help you change your nose and mouth jewelry or to consult regarding any issues with nose and mouth piercings)
Only the client will be permitted. We are only allowing one client into the studio at a time. Do not bring any friends, family members, or children with you to your appointment, we will not allow them in.
No services for anyone under the age of 18. We are only allowing one person in the studio at a time this means we will be unable to provide any services for minors until further notice.
Most importantly, if you are feeling ill or even just slightly off, DO NOT COME IN, we will be happy to reschedule your appointment for a different time without a cancellation fee.
Ready to come in for your appointment?
Here are the simple steps to guide you through your appointment:
Fill out your release form ahead of time. We will email you a link to fill out the waiver and release form in advance. If you do not do it in advance we will have you fill it out on your phone in the studio before your service.
Please eat a nice meal within four hours of your appointment and be hydrated. Keeping your blood sugar levels at a good place and being hydrated before coming in to receive a piercing is super important to help prevent any ill feelings from occurring after you get pierced.
Show up for your appointment on time but not early. You will not be allowed in early. But trust that we have allotted plenty of time for your unique and individual appointment, don’t feel rushed. If you are the indecisive type, check out our online store before you come in to get an idea of what the jewelry selection is like.
Wear your mask. But leave all that other stuff at home or in your car. You will need to show your ID and of course you will need payment for services but try to leave all the other “stuff” behind as we will ask that you hold onto your belongings and not set them down in the studio. No food, no Drinks.
When you arrive for your appointment we will verify your appointment via an intercom before you enter and then we will buzz you in. Hand sanitizer will be provided at the door and we ask that you make use of it before coming in. (We may also ask for you to use hand sanitizer if we see a reason to while you are in the studio. Reasons that we will ask you to use the hand sanitizer include touching your piercings or fidgeting with your mask. It is extremely important that you DO NOT touch, handle, or remove, your piercings, masks, or jewelry while you are in the studio.)
If you have purchased jewelry online for pick up we should have it ready for you when you arrive at your appointment time. Otherwise we will walk you through the process of picking out jewelry for your new or existing piercing just as we always have. We will verify your release form information along with your ID, go over pricing information, aftercare, answer questions, etc.
[Before you get called back to the piercing room you will be sent an invoice including all of the services and fees for the visit. You will be required to pay the invoice in full before leaving your appointment. If you would prefer not to pay an invoice we can still accept cash, credit cards, and apple* and google* pay at the register counter (*preferred)]
Are you bringing in jewelry with you? We never pierce with outside jewelry. If you are coming in to have your own jewelry installed into an existing piercing you must have it in a sealed container, hold onto the container, do not set the container down, do not open the container or touch the jewelry inside of the container. The piercer will retrieve the container from you to clean/process the jewelry before installing it.
We are humans too, we understand that things happen, sometimes crazy things happen at the last minute and are unexpected. We all need to be a little more adaptable to some of the major changes going on right now. We do not want to charge cancelation fees but we will absolutely have to if you do not call and do not show up to your appointment OR if you fail to follow any of the rules outlined above. When you book an appointment you agree to all of these policies and give us permission to charge you a cancellation fee if you do not follow these policies.
Anyone getting pierced or having jewelry installed into a piercing must
provide proof of age and identification.
Acceptable identification includes the following:
■ Driver’s license
■ State issued identification card
We do not give refunds or exchanges on any Jewelry or Service Fees.
JEWELRY SALES ARE FINAL with the exception of jewelry that is defective. We guarantee
all Stainless Steel, Niobium, Titanium, and Gold jewelry
against manufacturers defects. Defective jewelry will be repaired or replaced.